Purchasing IT-Related Equipment or Software

Before You Start

Equipment refers to items such as desktop computers, laptops, tablets (basically anything with memory)
Software refers to software programs installed on equipment
Procuring IT-related equipment or software is a joint effort of IT Services and Procurement Services.

Workflow

Navigate to IT Service Now. Click Request Something. Click Hardware & Software. Click on the service ticket that fits the item you need to purchase.
IT Services emails a quote to the Requester.

Dell Purchases	Non-Dell Purchases and Software
3. For equipment purchases from Dell, IT Services Asset Management will build the shopping cart, complete checkout, and submit a Requisition using the Requesters Name. 4. The Requisition routes to the Requester to review and update the financial work tags to charge the correct cost center/grant/etc. – During this step, the Requisitioner can make changes to the Requisition such as adding memos, updating deliver-to, and adding attachments. – Requisitioners will not be able to change quantities or pricing. – Requisitioners should not add or remove lines from the Requisition because this will cause errors in the order. – Requester can send Requisition back to IT Services Asset Management if items need to be added/removed. 5. Once Requester is done reviewing, they submit the requisition to route through normal campus requisition approvals. 6. Once all approvals are made, the assigned Sourcing Buyer will create a Purchase Order and issue it to the Supplier.	3. The Requester initiates the Create Requisition task in Workday, ensuring to attach the quote provided by IT Services in the Attachments section of the requisition. – Use the Memo Line to indicate the device name(s) and tag numbers the hardware/software will be installed to. 4. Once the Requester is done reviewing, they submit the requisition to route through normal campus requisition approvals. 5. Once all approvals are made, the assigned Sourcing Buyer will create a Purchase Order and issue it to the Supplier. Final Steps for Software 6. Once the PO is processed, Supplier will contact IT to provide a license number for the purchased software. 7. IT refers to the Workday requisition to retrieve computer ID information and install the software on the correct computer(s).

Dell Purchases

Non-Dell Purchases and Software

3. For equipment purchases from Dell, IT Services Asset Management will build the shopping cart, complete checkout, and submit a Requisition using the Requesters Name.

4. The Requisition routes to the Requester to review and update the financial work tags to charge the correct cost center/grant/etc.

– During this step, the Requisitioner can make changes to the Requisition such as adding memos, updating deliver-to, and adding attachments.

– Requisitioners will not be able to change quantities or pricing.

– Requisitioners should not add or remove lines from the Requisition because this will cause errors in the order.

– Requester can send Requisition back to IT Services Asset Management if items need to be added/removed.

5. Once Requester is done reviewing, they submit the requisition to route through normal campus requisition approvals.

6. Once all approvals are made, the assigned Sourcing Buyer will create a Purchase Order and issue it to the Supplier.

3. The Requester initiates the Create Requisition task in Workday, ensuring to attach the quote provided by IT Services in the Attachments section of the requisition.

– Use the Memo Line to indicate the device name(s) and tag numbers the hardware/software will be installed to.

4. Once the Requester is done reviewing, they submit the requisition to route through normal campus requisition approvals.

5. Once all approvals are made, the assigned Sourcing Buyer will create a Purchase Order and issue it to the Supplier.

Final Steps for Software

6. Once the PO is processed, Supplier will contact IT to provide a license number for the purchased software.

7. IT refers to the Workday requisition to retrieve computer ID information and install the software on the correct computer(s).

Additional Help and Information

Wondering where your equipment is?
After IT-related equipment is received at UAMS Central Receiving, the equipment goes to Property Services to get tagged (i.e., asset tag), and, finally, to IT Services to be configured. Once tagged and configured, the equipment will be delivered to you.

Due to the additional processing IT equipment goes through, there is a short delay between when the item(s) show received in Workday, and when it is delivered to the Requester.